F.A.Q.

-How long will it take to receive my order?

It takes 1 to 3 days for us process and ship the product. Usually the shipping time its around 2 to 3 days.

It will take about 4 to 6 working days for you to receive it if you live in Europe or close to Spain.

It will take about 8 to 10 days for you to receive it if you live in U.S.A. or Canada.

If you live in Spain it will take only 2 to 3 days for you to receive it.

-What countries do we ship to?

We ship to all countries on all six continents.

-What are your products made of?

Most of them (like frames and accessories) are made of Polyactic Acid (PLA), it is a biodegradble material and environment friendly. 

Also they are handpainted.

As of the bottles, they are made of Aluminum or Stainless Steel and laser engraved! Which means they are dishwasher safe!

-Do you make your own products?

Yes! We make our own products, some of them are handpainted or laser engraved.

And they need to pass or quality standards before shipping.

-Can i make a custom order?

Of course, we will be more than happy to help you get something even more unique done! 

Just write to us on Instagram!

-How can i contact you?

You can send us an email at eternalscream@eternalscream.com